Our team at Birkenhead is long established and well respected by all who use our services and those who support us in return.

Catering Team

We received 5 stars from local environmental health inspectors and a reputation for excellent traditional home cooking and the flair of Bistro dining.

Our Catering Manager and Head Chef is Florentin, who has worked in restaurants throughout Liverpool and taught in Universities abroad. Florentin is supported by three cooks and 5 catering assistants, all of whom are studying for further accreditation in hospitality services. There is nothing these guys cannot cater for!

Housekeeping Team

We have good reputation for cleanliness and hygiene.  Everyone who comes to the home comments on the welcoming atmosphere of the home!

The Direct Care Team

Always rated “good” by CQC, and everyone who comes to the home comments on how welcome they feel.

Maintenance Operative

Daniel is new and has just received good praise from our risk assessment consultants.

We are unfortunately saying goodbye to Joan who is our Head of Care but soon to pick up life as a new grandmother (she will still be doing the odd night to keep her hand in!).  So many heartfelt thanks to Joan for all of her efforts over the last 15 years.

Activities Team

Sue and Irene do a sterling job bringing in the entertainment and always looking for new and interesting sources of leisure activities within the home. They are always busy trying to establish wider links within the local community.

Nursing Staff

A good blend of established and new to the home.  All very experienced first level registered nurses who go above and beyond to ensure that all of our residents receive the best possible care and attention that they can.


Special mention for the “Champions” within the home and these are:

Katrina (Senior Carer Nights) – who is our dementia champion.  Busy accumulating more and more certification and accreditation.

Jenny (Senior Carer Days) – is our End of Life Champion for the residential floor and is busy supporting me and Joan in looking at our local End Of Life policy.  Currently working towards re-accreditation of the “6 steps programme”.

Rachel (Care Assistant Days) – Rachel is our training Champion and supports me in implementing our E-learning programme for all staff within the home. She is currently nearing completion of her NVQ L3 and we hope she will go onto bigger things.

Emma ( Registered Nurse) – Emma is our Tissue Viability and Infection Control link nurse Champion and is a great asset to the home in this respect.  Emma completes our audits for Infection and Prevention which has seen us improve from 87% to 96% compliance on the last self assessment audit.

Simona (Registered Nurse) – Simona is responsible for working with the team and establishing End of Life programme for the nursing floor.

Sarah (Care Assistant and stand in Senior Care) – Sarah supports the team with ensuring that Care Plans are person centred.